Returns & Exchanges
At Varun Electric Bike, we stand by the quality of our products and offer a 30-day return window for items in original, unridden condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution for exchanges or refunds.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Pack Your Bike
Securely pack the electric bike in its original factory packaging, ensuring all keys, chargers, and manuals are included to avoid restocking fees.
Schedule a Pickup
Once your request is approved, we will coordinate with a specialized freight carrier to collect the item directly from your doorstep.
Inspection and Refund
After our technicians inspect the returned bike for any damages or wear, we will process your full refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing